Job Description
The Opportunity
A growing insurance brokerage is seeking an experienced and motivated Personal Lines Account Manager to join its busy Calgary team.
This is an excellent opportunity for someone who enjoys building strong client relationships, managing a personal lines book of business and working in a fast-paced, collaborative environment. The successful candidate will provide responsive day-to-day service while helping support a team managing a significant volume of business.
The organization will train on internal processes, but it is looking for someone who has already demonstrated success, accountability and a strong work ethic in a previous insurance role.
What You’ll Do
- Manage and service a personal lines book of business
- Respond promptly and professionally to client calls and emails
- Process policy changes, renewals and other client service requests
- Review coverage and identify opportunities to better protect clients
- Support retention and contribute to organic growth opportunities
- Communicate with insurance carriers and internal team members
- Manage multiple priorities in a busy office environment
- Maintain complete and accurate client records
- Provide dependable support to colleagues managing large books of business
- Deliver a positive and professional client experience
What You Bring
- Previous personal lines insurance or brokerage experience
- A demonstrated record of success in a client service role
- Strong organization and time-management skills
- The ability to manage phone, email and administrative work concurrently
- A proactive, accountable and self-motivated approach
- Strong verbal and written communication skills
- The ability to work effectively in a fast-moving environment
- A genuine interest in contributing to the team and building a long-term career
Preferred Qualifications
- Two or more years of personal lines brokerage experience
- Alberta Level 2 General Insurance Licence
- Applied Epic experience
- Experience managing or supporting a substantial personal lines book
Why Consider This Opportunity?
- Join an established and supportive personal lines team
- Take ownership of meaningful client relationships
- Work alongside experienced insurance professionals
- Build your experience in an Applied Epic environment
- Compensation may be flexible based on experience and demonstrated ability
Compensation
Compensation will be determined based on the successful candidate’s experience, licensing, technical knowledge and overall fit.
About Us:
DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.
Interested candidates please contact Heidi at 587-885-1852 or forward your resume in confidence to . If you are working with another DGA Recruiter, feel free to ask them about this position directly.