Job Description

Axion Insurance Services Inc. 

We are an established, mid-size brokerage headquartered in Richmond Hill.  We value our staff and our clients, knowing that without them we wouldn’t be here.  Accordingly, we invest in our team, actively supporting further education within the industry as well as our own in-house training programs, which over the years has helped a number of Axion staff progress through a variety of positions. 

In support of our growth, we are currently seeking a Personal Lines CSR and Personal Lines TSR.  If you believe you might be a fit and meet the qualifications noted below for either position, then please email your resume with brief covering letter to:

Sam Issa



Personal Lines CSR

We are currently seeking an organized, customer-centric, RIBO licensed individual who knows how to effectively build relationships with customers, producers and other staff.   

Key responsibilities for this position include:

  • Providing service to Axion’s existing Personal Lines clients, including identifying and pursuing cross-sell opportunities
  • Processing new policy applications, renewals, endorsements and abeyances in a timely and accurate manner
  • Reviewing renewals for adequacy of coverage, including remarketing, if required
  • Assisting peers and Manager in day to day needs of the office

We're looking for someone who is:

  • professional, friendly and respectful in all interactions with customers and colleagues  
  • outgoing, easily able to engage with both existing as well as prospective/new customers
  • highly adaptable to the ever changing world of personal insurance 
  • RIBO licensed, with at least 1 year brokerage experience


Personal Lines TSR

Key responsibilities for this position include:

  • Uploading data through our Broker Management System (SigXP) and through insurer company portals
  • Processing applications, renewals, endorsements, cancellations, etc.
  • Updating client files in our Broker Management System
  • Backing up reception, which includes ordering of MVR and Autoplus reports, logging incoming new business, etc.

The individual we're looking for:

  • Is professional, friendly and respectful in all interactions with company partners and colleagues
  • Is comfortable working on various insurer portals, and easily adapts to new processes/change
  • Excels in a very busy office environment
  • Has at least 1 year experience working at a P & C insurance brokerage
  • Likes to have fun at work!


We are a multi-branch Property and Casualty brokerage with our head office in Richmond Hill (where these positions are located). These are salaried positions that include a Group Benefits Plan, vacation and personal days, and active support in furthering your insurance education. 

Axion Insurance welcomes and encourages applications from people with different abilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


Axion Insurance Services Inc. is a subidary of Western Financial Group. 

Western Financial Group is a member of the Wawanesa Mutual Insurance Company.