Description de l'offre d'emploi
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
In Aviva's Centralized Payment Unit, the Intermediate Account Analyst works with a team processing Preferred Vendor payments. They ensure timely and accurate payment processing for Aviva Canada's multiple lines of coverage. They maintain a portfolio of Premiere vendors and provide valuable feedback to shape service standards.
Come join our team!
What You'll Do
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Use your claims knowledge and experience to validate invoices and determine the appropriate coverage and payment coding for entry into the ClaimCenter system.
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Find, log, and resolve any errors or discrepancies in payments, ensuring flawless execution.
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Respond to inquiries from vendors, examiners, and internal auditors, taking action to ensure that Premiere vendor payments are accurate and follow standard methodologies.
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Use analytical and creative problem-solving skills to resolve outstanding invoices, advancing issues to the appropriate action channel when necessary.
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Strictly adhere to service level agreements, production, and quality targets to compete successfully in the market.
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Provide recommendations for continuous improvement in service delivery and training, striving for ambitious goals and proven results.
What You'll Bring
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Advanced proficiency in Microsoft Excel, including the use of formulas and functions.
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Intermediate experience with Microsoft Access and databases.
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Excellent time management and organizational skills, enabling you to multitask and achieve both team and individual targets.
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Ability to work under pressure and meet strict deadlines.
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Outstanding verbal and written communication skills.
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At least 1 year of experience working in the insurance industry.
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Solid understanding of the ClaimCenter system.
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Knowledge of accounting principles will be considered an asset.
What You’ll Get:
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The salary band for this position ranges from $38,800 to $72,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
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Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
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Outstanding Career Development opportunities.
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We’ll support your professional development education.
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Competitive vacation package with the option to purchase 5 extra days off per year
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Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
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Corporate wellness programs to support our employees’ physical and mental health
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Hybrid flexible work model
Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally & externally.
Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.