Description de l'offre d'emploi
Commercial Account Manager – Intermediate to Senior
Location: Calgary
The Opportunity
A well-established and growing insurance brokerage is seeking an experienced Commercial Account Manager to join their dynamic commercial team. In this role, you'll work closely with Commercial Account Executives to support a diverse portfolio of business, ensuring top-tier service delivery and operational efficiency.
This position is ideal for a service-driven, professional, and collaborative insurance professional with a strong foundation in commercial lines and a desire to be part of a company that values growth, inclusion, and work-life balance.
What You’ll Do
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Support the day-to-day servicing of mid-market commercial accounts, including property, casualty, and auto
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Provide prompt, professional advice to clients and assist with coverage reviews, renewals, and endorsements
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Prepare applications, issue certificates, process invoicing, and manage documentation from submission to binding
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Liaise with insurers to negotiate favorable terms and secure underwriting approvals
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Follow up with adjusters on claims and provide updates to clients
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Maintain accurate client files and ensure timely follow-up on outstanding items
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Assist in quoting new business, updating policy information, and supporting Account Executives on strategic account growth
What You Bring
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Minimum 5 years of commercial insurance experience (property/casualty and auto preferred)
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Level 2 license
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Strong customer service orientation with polished verbal and written communication skills
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Ability to prioritize and manage multiple responsibilities in a fast-paced environment
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Collaborative, professional, and adaptable with a high attention to detail
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Experience using EPIC is an asset
What’s Offered
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Competitive salary based on experience
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Performance-based bonus structure
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Flexible benefits package including health and dental coverage
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RRSP matching and Employee Share Purchase Plan options
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Generous paid time off including personal days, volunteer days, and vacation
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Hybrid work model and flexible dress code
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Employee discounts on major brands
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Career advancement opportunities in a supportive, inclusive environment