Description de l'offre d'emploi
Ken Gibb Ltd. is looking for a RIBO licensed Personal Lines Customer Service / Sales Broker in Etobicoke, ON - Hybrid Model
Key Accountabilities and Responsibilities:
- Provide exceptional customer service across several communication channels to the clients
- Liaise with clients and insurers on a regular basis, responding to inquiries and requests in a timely, professional manner
- Analyze client specific risk exposure and make appropriate coverage recommendations
- Ability to remarket to various insurers (where appropriate), to ensure coverage and premium needs are met
- Handle and respond to all incoming phone calls and e-mails from clients and companies
- Contact customers and obtain any additional information required
- Knowledge and proficiency within various insurer company portals
- Review endorsements and renewals
- Quote products for new and existing customers
- Perform other related duties as required
Qualifications:
- RIBO License - mandatory
- Minimum 3 years related insurance experience
- A strong customer service focus
- Company portal experience an asset
- Excellent verbal and written communication skills
- Ability to work well under pressure and meet deadlines while multi-tasking
- Able to work independently with minimal supervision, yet thrive as part of a team
- Proficient with Broker Management System - SIG is an asset
- MS Outlook, Word and Excel experience is an asset.
- CAIB, CIP or FCIP designation (or working towards) is an asset.
Compensation will be commensurate with qualifications and experience.
Ken Gibb Ltd. offers a competitive compensation package along with a comprehensive employee benefits program.
Please submit your cover letter and resume to Craig Moore.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Salary: $55,000.00-$65,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Etobicoke, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Insurance: 3 years (required)
Licence/Certification:
- RIBO License (required)
Work Location: Hybrid remote in Etobicoke, ON