Description de l'offre d'emploi
Job Description
An independent, busy and reputable brokerage is looking to add a well-rounded Broker to their team located in Downtown Vancouver! They are looking for an enthusiastic and confident personal lines broker, to service their clients. This will be a very holistic position, as this person will also be the primary person for ICBC/Autoplan.
This would be best suited for someone who thrives on giving great customer service to long standing clientele and a team player who rolls up their sleeves.
Responsibilities:
- ICBC Inventory control, batching and reconciliations
- Managing personal lines book which also includes some VIP/high net worth clients
- Invoicing renewals, new business and generating letters
- There will be autoplan and fleet accounts to service
- Knowledge of travel insurance and selling travel products to clientele
- Retention of personal lines book and providing a high level of service
- Generating quotes, using broker portals and cross-sell/up-sell all lines of insurance
- Post-sales customer service: re-market accounts, process renewals, endorsements
- Respond to client inquiries
- Maintain accurate up to date files
- First to telephone. Answer/direct incoming calls in a timely manner
- General office duties, ordering supplies, send/receive mail, etc.
Qualifications:
- Level 2 licence
- 3+ years’ industry experience: Auto/Personal Lines capacity
- General knowledge and use of Epic
- Exceptional customer service skills
- Strong and clear written and oral communication - ability to deliver technical information
- Confident and comfort dealing with affluent individuals.
- Exposure to Chubb business is not mandatory but highly regarded
- Excellent time management and organizational skills
- Team player - willing to step in and roll up your sleeves to assist as needed
- Keen to learn
- Attention to detail
Our client is providing a great opportunity for the successful candidate. They are looking to bring on a team member who will complement their organization and contribute to their positive culture. No evenings or weekends, full time in office position.