Description de l'offre d'emploi
The Opportunity
As a Claims Advisor – Bodily Injury, you will investigate, evaluate, negotiate, and settle complex bodily injury claims while ensuring fair outcomes for all parties involved. You will work closely with legal counsel, medical professionals, and internal stakeholders to effectively manage claims from initial investigation through final resolution.
Key Responsibilities
- Manage a portfolio of casualty and bodily injury claims from intake through settlement.
- Confirm policy coverage, determine liability, and verify entitlement to coverage.
- Investigate, evaluate, negotiate, and settle complex claims in accordance with company guidelines.
- Review medical documentation, treatment plans, and supporting evidence to accurately assess damages.
- Negotiate settlements directly with claimant counsel.
- Attend mediations, examinations, questioning, arbitrations, and litigation proceedings as required.
- Maintain accurate, detailed, and timely documentation of all claim activity.
- Collaborate effectively with internal departments, legal counsel, medical professionals, and other external stakeholders.
- Support the claims team by assisting with overflow files during periods of high volume.
- Perform additional duties as required.
Qualifications
The ideal candidate will bring:
- Extensive experience handling Bodily Injury claims.
- Experience with Commercial General Liability (CGL) and Personal Liability policies.
- Demonstrated experience with mediation, arbitration, and litigation.
- Strong understanding of medical terminology, common injuries, treatment plans, and recovery timelines.
- Excellent negotiation, analytical, investigative, and decision-making skills.
- Exceptional communication, organizational, and time management abilities.
- Post-secondary education and/or completion of, or progress toward, a CIP or FCIP designation is considered an asset.
- Experience handling multi-jurisdictional losses is an asset.
- Experience with Guidewire is considered an asset.
- Knowledge of the Alberta Automobile Policy, Traffic Safety Act, and Minor Injury Regulation is preferred.
The Employer:
Our client has been serving Western Canada since 1982. Their head office is located in Edmonton, with branch offices in Calgary, Vancouver and Winnipeg. They currently employ over 200 staff, who work with over 478 independent broker offices. They offer a wide span of commercial, personal property, and automobile products. They also care about their employees. Our client values a work/life balance and a supportive work environment so individuals can enjoy a healthier lifestyle.
About Us:
DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.
Interested candidates please contact Heidi at 587-885-1852 or forward your resume in confidence to . If you are working with another DGA Recruiter, feel free to ask them about this position directly.